Cashier's Office Frequently Asked Questions
General FAQs
Payment Due Dates
All payments must be made in full by 11:59 p.m. on the semester鈥檚 payment due date.
The semester payment due date is located in the upper right corner of your statement and on the Cashier's Office main webpage.
Payment Options
E-check (free) or debt/credit card (2.85% service fee) through SDePay/Quikpay.
The credit cards accepted are Visa, Master Card, Discover and American Express.
Mail a check or money order to the following address:
SDSU Cashier鈥檚 Office
SAD 136, Box 2201
Brookings, SD 57007*Please be sure to include your name, student ID and phone number with the payment.
- Cash or check in our office at Morrill Hall Room 136, Monday through Friday 9 a.m.-5 p.m.
**We are unable to accept debit or credit cards in the office. Payment Plan
You may set up a payment plan via SDePay under the Payment Plan tab. The number of payments you will have throughout the semester will depend on when you sign up for the payment plan. Details can be found on the Payment Plan webpage.
Statements
Students and their Authorized Payers will receive an email notification when a new statement is available via SDePay. No paper statements are distributed.
Students may access statements through by selecting SDePay/Pay Now > View and Pay Accounts tab > Statement History.
Statements are accurate as of the date and time they are generated. Refer to the Current Activity tab if you made changes after the most recent statement was generated. If you need an updated statement before the next statement cycle, please email us at studentbills@sdstate.edu to request one.
Accounts Receivable Hold
Accounts Receivable (AR) holds are placed on accounts when no payment is made in full or payment plan set up by the semester payment due date. The hold prevents you from making registration changes until your balance is paid in full.
Setting up a payment plan after the due date will not resolve this hold. The hold will be lifted when your balance is $0. Therefore, to prevent an AR hold, please be sure to pay in full or set up a payment plan by the semester payment due date.
Authorized Payers
A federal law called the Family Education Rights and Privacy Act requires that a student鈥檚 financial records are private and confidential. The Cashier鈥檚 Office is required to secure written authorization from the student prior to the release of the information contained in these records. We recommend that students grant access for parents and others to view financial information by adding them as an authorized payer on SDePay.
Refund Processing
Refunds for students with credit balances are generally initiated by our office on Mondays, Wednesdays, and Fridays and paid out by Accounts Payable within 2-3 business days for those who have direct deposit set up (and 5-7 business days via check in the mail if direct deposit is not set up).
Once a refund is initiated, you will see a line item with description "SDSU Refund" on your student account.
Students may set up direct deposit via .
**If you are not interested in direct deposit, please make sure we have your updated mailing address on file.
Note: Federal Financial Aid cannot pay to your account any sooner than 10 days before the start of the course. Therefore, your refund timing will depend on when your aid will be applied/overpaid to your account. As a general rule, you will receive your refund within 14 days of your aid being overpaid.
Authorizing Federal Aid
Students must authorize Federal Financial Aid to pay charges beyond tuition, fees, housing and meal plan.
To authorize this, please vist the website and follow the instructions below to allow the South 糖心视频 Board of Regents to use Federal Aid to pay for noninstitutional charges, such as first-day access and other book charges, parking charges, field trip charges and other similar expenses.
- Under the "Banner Financial Aid" section, select "Current Students," then choose your campus;
- Once you are logged in to your Financial Aid Self Service, select the Aid Year in the upper right corner;
- On the Home tab, click "View Questions" in the "Questions from the Financial Aid Office" section;
- Locate the "Title IV Authorization" paragraph and select Yes from the drop-down box.
*If you already made a selection on the aid application, you may need to submit a paper form to update your selection.
If you have any questions about Financial Aid, please reach out to the Office of Financial Aid and Scholarships at 605-688-4695 (option 2).
1098-T Tax Statement
Students receive the 1098-T tax form in the mail or via email around Jan. 31 of every year.
It can also be viewed and printed online by going to . You will need to register for an account to access your 1098-T. If you aren't sure what your Heartland key is, you may reach out to ECSI customer service at 866-428-1098.
Current students can also access their 1098-T on the MyState portal > dashboard > Student Account Menu (under the student billing account self service menu) > tax notification > tax year.
The 1098-T document includes total qualified expenses in the calendar year.
- Qualified expenses are typically: Summer Year 1, Fall Year 1, Spring Year 2
- Payments made are typically: Spring Year 1, Summer Year 1, Fall Year 1
- When payments are less than qualified expenses billed, the remaining qualified expenses are carried over to the next year鈥檚 calculation.
- Over the course of the student鈥檚 career, the total should line up with payments made toward qualified expenses.
If you have any questions, please send us an email at studentbills@sdstate.edu.
Third-Party Billing FAQs
Sponsored Student
A sponsored student is a student who will have their tuition paid for by the military, another country, athletics, other departments, employers, employee benefits, school districts, etc.
Third Party Sponsors
The third-party sponsor cannot be related to the student beneficiary. The third-party sponsor must submit a letter of authorization with the required information by the due date for that term. The third-party sponsor must pay SDSU upon receipt of bill. The third-party sponsor must agree to abide by the Family Educational Rights and Privacy Act of 1974.
The third-party sponsor will be billed for the authorized term after the adjustment period is completed and usually before the end of the approved term.
Third Party Sponsor Letter of Authorization
A third-party sponsor letter of authorization to bill is a letter on official letterhead or a form with business logo and information that requests a direct billing from SDSU in order to pay for a portion or all of the approved students educational expenses at SDSU.
You may mail or bring the authorization document to the SDSU Cashier鈥檚 Office.
SDSU Cashier鈥檚 Office
Attn: Barbara Geise
SAD 136, Box 2201
Brookings, SD 57007-2598
This letter of authorization must include the following information:
- Date the letter of authorization was created.
- The name or names of the students the third-party sponsor wants to be billed for.
- The ID numbers of the student or students. This is the preferred number. (If the ID number is unknown the last four digits of the Social Security number will be accepted).
- What the third-party sponsor wants to be billed for. (For example, a specific course or dollar amount per student. If the third party wants to generalize, they may state they want to pay all tuition and fees for said students).
- The period of time the authorization covers. (If the third party wants to cover a spring course only, they may state the period of time as spring term only).
- The address where SDSU Cashier鈥檚 Office is to send the billing.
- A contact person, phone number, fax and email address.
- Signature of person authorized to expend these funds.
Student Responsibility
Students are required to access their SDePay account and Jacks email accounts to monitor their account balances. The student is responsible for knowing their sponsor鈥檚 requirements to receive the funding and work directly with their sponsor to provide information required by their sponsor that is outside of the scope of billing and payment. The student is responsible for ensuring their sponsors authorization is on file by the term deadlines to avoid late fees being assessed on their account. The student is responsible for paying any charges not paid by their sponsor.
If the student鈥檚 sponsor provides the student with group health insurance, the student is responsible to provide the university office that handles health insurance a copy of the document stating their coverage and complete any waiver requests according to university policies and deadlines.
Billing and Payment Process
Once the letter of authorization is received, reviewed and approved for processing, a conditional credit will be applied to the student account for the amount we will bill the sponsor. The credit does not reflect payment from the sponsor. This credit prevents holds and late fees from being placed on the student account.
The sponsor will be billed after the term adjustment period is over and before the end of the term. If the sponsor does not pay the balance billed to them, the conditional credit on the student account will be removed and the student will be billed directly.
In order for any charges to be billed out by the Cashier鈥檚 Office, they must be assessed through our university student system. Any charges that are not billed through our student system will not be billed to the third-party sponsor.
The Cashier鈥檚 Office will not bill application or transcript fees or 鈥渂ookstore charges鈥 posted to the student鈥檚 account. Books must be billed directly from the SDSU University Bookstore.
Military Benefits
The actual payment that the school receives on your behalf will be processed as a third-party sponsor payment to your student account. You will need to follow the specific benefit program requirements, procedures and deadlines of each benefit program you qualify for.
For more specific information regarding these types of programs, you may contact the SDSU Cashier鈥檚 Office or the SDSU Veterans Affairs Resource Center.
SDSU Federal Employer ID Number
South 糖心视频 State University鈥檚 federal employer ID number is 46-6000364.
